Terms and Conditions – JayCors Toyshop

Last updated: [01/12/25]

Welcome to JayCors Toyshop. By using our website or placing an order with us, you agree to the terms and conditions outlined below. Please read them carefully before making a purchase.

1. About Us

JayCors Toyshop (“we”, “us”, “our”) provides toys and related products for online purchase through our website.

If you have any questions, contact us at:
Email: [your email]
Address: [your business address]

2. Use of Our Website

By accessing JayCors Toyshop, you agree to:

  • Use the website for lawful purposes only
  • Not attempt to disrupt or misuse the site
  • Provide accurate information when making a purchase

We may update or change the website at any time.

3. Product Information

We aim to ensure that all product descriptions, images, and prices are accurate.
However:

  • Colours or packaging may vary slightly
  • Prices may change without notice
  • All items are subject to availability

If an error affects your order, we will contact you as soon as possible.

4. Ordering & Payments

When you place an order:

  • You will receive an order confirmation email
  • Payment must be completed at checkout
  • We reserve the right to refuse or cancel an order if necessary (e.g., suspected fraud, incorrect pricing)

We use secure third-party payment processors.

5. Shipping & Delivery

5.1 Free Shipping

We offer free UK shipping on all orders over £20.

5.2 Standard Shipping

Orders under £20 will be charged a standard delivery fee clearly shown at checkout.

5.3 Delivery Times

Typical delivery times are displayed during checkout. These are estimates and may vary due to courier delays or seasonal demand.

5.4 Incorrect or Missing Items

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours so we can resolve it quickly.

6. 14-Day Refund & Returns Policy

You have the right to return your order within 14 days of receiving it, in accordance with UK Consumer Contract Regulations.

6.1 Eligibility for Returns

To qualify for a refund:

  • Items must be unused
  • Items must be in their original packaging
  • You must notify us within 14 days of delivery

We will provide return instructions upon request.

6.2 Non-Returnable Items

For safety and hygiene reasons, certain items may not be returnable, such as opened consumables or damaged packaging. We will clearly state this on product pages where applicable. Clearance items are non-returnable.

6.3 Refund Processing

Once we receive and inspect your return:

  • Refunds will be issued to the original payment method
  • Refunds may take up to 14 days to process
  • Shipping costs are refundable only if the item arrived damaged or incorrect

6.4 Return Shipping Costs

  • If the product is faulty or incorrect: we pay return shipping
  • If the product is unwanted / changed your mind: you pay return shipping

7. Faulty or Defective Products

If an item is faulty, damaged, or not as described, please contact us immediately.
You have the right to a replacement, repair, or refund under UK consumer law.

8. Accounts and User Information

If you create an account:

  • You are responsible for keeping your login secure
  • You must notify us of any unauthorised access

We handle all personal data in line with our Privacy Policy.

9. Liability

JayCors Toyshop is not responsible for:

  • Delays caused by delivery partners
  • Losses arising from misuse of products
  • Indirect or consequential damages

Our liability is limited to the value of your purchase.

10. Intellectual Property

All content, logos, images, and text on our website are owned by or licensed to JayCors Toyshop.
You may not copy or reproduce any content without permission.

11. Changes to These Terms

We may update our Terms & Conditions occasionally. The updated version will be posted on this page with a new “Last updated” date.

12. Contact Us

For questions about these Terms & Conditions or your order, contact us at:

JayCors Toyshop
Email: support@jaycors.com
Contact Us

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